Improving QueueMetrics

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Subject / Started by	Replies / Views	Last post
Managed Wrap Time Started by tonils	3 Replies 4135 Views	March 18, 2010, 09:13:45 by QueueMetrics
Make session and pause duration available to Agents Started by emilec	2 Replies 3841 Views	January 29, 2009, 12:21:01 by emilec
Let Realtime display a friendly log-in extension Started by dmcnulty	7 Replies 4772 Views	October 22, 2013, 16:57:27 by QueueMetrics
LDAP - Agent mapping Started by hsanchez	1 Replies 2970 Views	May 26, 2010, 15:14:33 by QueueMetrics
Join multi-stint calls : "yes" by default Started by AdrJ	1 Replies 3242 Views	August 17, 2009, 11:39:59 by QueueMetrics
Incorrect sorting (non numeric) on UN17 - Call Overview Started by cwstevens	1 Replies 801 Views	July 02, 2020, 10:29:28 by Itgigi (Loway)
Include Priority in Dynamic Agent Login Started by bhenry	3 Replies 3632 Views	January 10, 2011, 13:50:45 by QueueMetrics
In the agent filter list,automatic add dynamic angents Started by coolname	1 Replies 2239 Views	July 30, 2010, 12:40:33 by QueueMetrics
Improvement: Input Vailidation Started by itcanadian	4 Replies 3452 Views	April 26, 2012, 10:22:12 by QueueMetrics
Improve Attention Levels Started by cwstevens	0 Replies 2264 Views	October 11, 2013, 17:38:08 by cwstevens
Implement wrap-up via automatic pause Started by silentaccord	1 Replies 3882 Views	April 01, 2011, 09:04:08 by QueueMetrics
hide/del some data from analysis report Started by coolname	1 Replies 2217 Views	March 13, 2012, 08:48:36 by QueueMetrics
Get many call records. Started by chesstrian	3 Replies 3172 Views	June 11, 2013, 12:50:03 by QueueMetrics
Format Date Column When Exporting Reports Started by 317paddy	2 Replies 2582 Views	November 25, 2014, 18:09:56 by 317paddy
Forgot Password option Started by framirez	8 Replies 8056 Views	August 26, 2009, 00:51:09 by framirez
Feature request: QM sanitize input for addmember, removemember, etc. Started by GKBruceTelecom	1 Replies 2654 Views	January 22, 2010, 15:35:33 by QueueMetrics
Enhanced Agent Reporting Started by erichill	1 Replies 2549 Views	January 07, 2010, 09:47:25 by QueueMetrics
Email Alerts Started by sibertron	1 Replies 2289 Views	June 25, 2009, 12:01:23 by QueueMetrics
Dynamic agents Started by renereed1	3 Replies 3275 Views	September 24, 2009, 11:07:33 by QueueMetrics
Deletes agents remain in Queue Detail screen Started by scratchspace	2 Replies 2607 Views	February 25, 2010, 16:48:57 by marcos

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