Author Topic: Get many call records.  (Read 3169 times)

chesstrian

  • Newbie
  • *
  • Posts: 26
  • Karma: 0
    • View Profile
    • Email
Get many call records.
« on: May 22, 2013, 17:48:57 »
It would be great if it's possible to get all call records from an agent or selected agents in a date range. Others filters would be great :)

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Get many call records.
« Reply #1 on: May 27, 2013, 09:42:03 »
You mean, accessing directly the list of calls after searching?

chesstrian

  • Newbie
  • *
  • Posts: 26
  • Karma: 0
    • View Profile
    • Email
Re: Get many call records.
« Reply #2 on: June 05, 2013, 17:12:55 »
I mean to the audio files.

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Get many call records.
« Reply #3 on: June 11, 2013, 12:50:03 »
You could use the export call functions for this. You'd get a bunch of audio files in a folder.