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Agent pause duration displayed
Started by Red_Devil99 |
5 Replies
3687 Views |
November 29, 2011, 10:25:59by Anthony |
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7 Replies
3678 Views |
March 24, 2010, 09:57:13 by QueueMetrics |
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cannot logon agent to queue
Started by gustavoy |
9 Replies
3659 Views |
February 27, 2015, 18:27:19 by gustavoy |
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5 Replies
3652 Views |
September 04, 2014, 02:28:05 by chemmerling |
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4 Replies
3642 Views |
June 14, 2010, 10:01:18 by QueueMetrics |
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7 Replies
3640 Views |
February 11, 2011, 12:09:10 by QueueMetrics |
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problem logging in queuemetrics
Started by tlathane |
1 Replies
3636 Views |
May 19, 2007, 14:11:58 by QueueMetrics |
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Agents not showing as busy
Started by rloalbo |
5 Replies
3621 Views |
May 15, 2008, 16:44:20 by QueueMetrics |
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5 Replies
3610 Views |
September 17, 2012, 11:18:05 by QueueMetrics |
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5 Replies
3590 Views |
February 12, 2009, 12:38:23 by QueueMetrics |
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3 Replies
3584 Views |
August 15, 2008, 10:16:40 by QueueMetrics |
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Call put on hold by agent
Started by clambert |
5 Replies
3577 Views |
September 16, 2010, 09:56:34 by QueueMetrics |
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5 Replies
3573 Views |
December 14, 2007, 10:28:25 by QueueMetrics |
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3 Replies
3556 Views |
May 11, 2012, 12:00:23 by marcos |
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QA show ???
Started by coolname |
7 Replies
3538 Views |
March 11, 2012, 08:40:03 by coolname |
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3 Replies
3535 Views |
May 04, 2010, 15:38:25 by QueueMetrics |
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All pause codes displaying "-"
Started by Alexvs |
7 Replies
3534 Views |
February 04, 2011, 11:17:51 by QueueMetrics |
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misunderstood results
Started by emel_punk |
5 Replies
3487 Views |
November 22, 2013, 10:19:20 by QueueMetrics |
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1 Replies
3486 Views |
June 15, 2007, 21:51:28 by QueueMetrics |
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