Improving QueueMetrics

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Subject / Started by	Replies / Views	Last post
Make session and pause duration available to Agents Started by emilec	2 Replies 3841 Views	January 29, 2009, 12:21:01 by emilec
Unanswered calls- change to what calls gets reported Started by Red_Devil99	2 Replies 2862 Views	July 01, 2011, 10:19:40 by Red_Devil99
Configuration permissions Started by byronsmith	2 Replies 3260 Views	July 04, 2011, 10:14:59 by byronsmith
Agent Functions on Realtime View page Started by dskinner	2 Replies 4434 Views	July 24, 2007, 16:55:40 by QueueMetrics
Survey with QueueMetrics IVR Started by eduararley	2 Replies 3820 Views	September 02, 2016, 10:02:31 by Konikujin
Add logrotation file for Tomcat to Loway repo Started by emilec	2 Replies 3601 Views	May 31, 2012, 08:57:25 by emilec
Activate dialbutton in pausetype 'outbound' Started by RonCB	2 Replies 4112 Views	August 24, 2012, 17:17:21 by RonCB
Deletes agents remain in Queue Detail screen Started by scratchspace	2 Replies 2607 Views	February 25, 2010, 16:48:57 by marcos
Show agent as in wrapup on hangup Started by cwstevens	2 Replies 3407 Views	January 25, 2016, 11:59:47 by Tomuslahm
Report of the unanswer calls per hour Started by colonha	2 Replies 3414 Views	September 04, 2007, 16:46:59 by colonha
Answer/Unanswered Details blank in PDF report. Started by cwstevens	2 Replies 3150 Views	October 03, 2013, 20:08:27 by cwstevens
"Add queues" on agent detail page Started by Cleverton	2 Replies 2761 Views	December 17, 2015, 20:42:28 by ckanai
Want a feature Started by coolname	2 Replies 2545 Views	June 09, 2010, 09:40:54 by coolname
API for login agents on and off a queue Started by Michael Swann	1 Replies 2702 Views	October 25, 2011, 12:03:29 by QueueMetrics
Agent Coaching or Asterisk whisper Started by jahyde	1 Replies 3917 Views	April 22, 2011, 10:52:55 by QueueMetrics
Auto-generate user+agent accounts in 1 step. Started by jahyde	1 Replies 2254 Views	April 15, 2011, 11:56:28 by QueueMetrics
Reports based on country prefix Started by AdrJ	1 Replies 2205 Views	August 17, 2009, 11:38:44 by QueueMetrics
Pause by queue Started by bhenry	1 Replies 2561 Views	March 03, 2011, 10:12:52 by QueueMetrics
Enhanced Agent Reporting Started by erichill	1 Replies 2549 Views	January 07, 2010, 09:47:25 by QueueMetrics
Join multi-stint calls : "yes" by default Started by AdrJ	1 Replies 3242 Views	August 17, 2009, 11:39:59 by QueueMetrics

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