Author Topic: Agent Coaching or Asterisk whisper  (Read 3915 times)

jahyde

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Agent Coaching or Asterisk whisper
« on: April 19, 2011, 19:06:08 »
It would be nice if this were in the gui on the Realtime page.

QueueMetrics

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Re: Agent Coaching or Asterisk whisper
« Reply #1 on: April 22, 2011, 10:52:55 »
We have a way to do this completely off-band using IM.
If you have a suggestion on how to implement whispers using the web GUI, we would love to hear that.