QueueMetrics professional call center suite for the Asterisk PBX
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Pause by queue
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Topic: Pause by queue (Read 2560 times)
bhenry
Jr. Member
Posts: 69
Karma: 1
Pause by queue
«
on:
March 01, 2011, 18:06:35 »
Is it possible to add a drop down on agent page to select a specific queue when they pause?
We have need for agent to be paused in one queue and unpaused in another. I realize this might cause issues with the agent status.
Thank!
-Brendan
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Pause by queue
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Reply #1 on:
March 03, 2011, 10:12:52 »
Yes it does - Qm at the moment only supports pauses on all queues.
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Pause by queue