Author Topic: Pause by queue  (Read 2560 times)

bhenry

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Pause by queue
« on: March 01, 2011, 18:06:35 »
Is it possible to add a drop down on agent page to select a specific queue when they pause?

We have need for agent to be paused in one queue and unpaused in another.  I realize this might cause issues with the agent status.

Thank!
-Brendan

QueueMetrics

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Re: Pause by queue
« Reply #1 on: March 03, 2011, 10:12:52 »
Yes it does - Qm at the moment only supports pauses on all queues.