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API for login agents on and off a queue
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Topic: API for login agents on and off a queue (Read 2700 times)
Michael Swann
Newbie
Posts: 3
Karma: 0
API for login agents on and off a queue
«
on:
October 17, 2011, 19:52:02 »
Hi,
I have tried search the web for an API that plugs into queuemetrics that enables the logging on and off of agents to a queue. Does anyone know if this functionality exists?
Thanks,
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: API for login agents on and off a queue
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Reply #1 on:
October 25, 2011, 12:03:29 »
No it does not exist, as you could send a request to Asterisk directly to do this.
If a number of people are interested, or you have an urgent need, we could custom-.implement this.
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QueueMetrics forum
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Improving QueueMetrics
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API for login agents on and off a queue