Running QueueMetrics

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Subject / Started by	Replies / Views	Last post
Custom reports - data/time order not consistent before 10am? Started by scooby2	5 Replies 3588 Views	February 12, 2009, 12:38:23 by QueueMetrics
Wallboard refresh takes 1 minute Started by joaopereira	5 Replies 2743 Views	November 26, 2009, 15:52:30 by QueueMetrics
12.5.1 'Close Call' Feature creates exception error Started by davissteve80	5 Replies 3610 Views	September 17, 2012, 11:18:05 by QueueMetrics
Agents logging in with wrong extension Started by itcanadian	5 Replies 4024 Views	September 17, 2012, 11:19:05 by QueueMetrics
QueueMetrics decided to stop working all of a sudden - Started by torontob	5 Replies 2957 Views	October 15, 2010, 09:17:52 by QueueMetrics
waiting calls do not show up on wallboard or realtime monitoring until answered! Started by tank30	5 Replies 3857 Views	March 13, 2008, 10:21:34 by QueueMetrics
Question on Subqueues and agent membership Started by barryf	5 Replies 3360 Views	February 15, 2010, 17:09:15 by QueueMetrics
Agent is unable to mark himself away from the queue Started by sibertron	5 Replies 3756 Views	September 16, 2010, 09:50:46 by QueueMetrics
How to get a report of a pause code only? Started by torontob	5 Replies 3464 Views	January 19, 2011, 09:09:42 by QueueMetrics
Service Level Agreement stats trouble Started by Rodrigo	5 Replies 4473 Views	February 24, 2008, 10:05:54 by QueueMetrics
Inbound call recording Started by arturohg	5 Replies 5433 Views	September 15, 2009, 09:08:18 by QueueMetrics
Answered calls by queue- Wrong Started by bhenry	5 Replies 3179 Views	March 15, 2010, 09:16:52 by QueueMetrics
Add a audio player in "qa/popup_qa_grade.jsp" page Started by coolname	5 Replies 3009 Views	April 22, 2011, 10:51:15 by QueueMetrics
slow QM. Started by emel_punk	5 Replies 3151 Views	September 30, 2010, 09:30:32 by QueueMetrics
Handled By displays different name in QM Started by hwjustin	5 Replies 3737 Views	November 13, 2009, 09:00:56 by QueueMetrics
Calls in queue are not shown to be answered in correct order Started by gb_delti	5 Replies 3117 Views	January 19, 2010, 14:46:07 by QueueMetrics
Agent login logoff from QM agent page not working Started by tank30	5 Replies 6341 Views	March 26, 2008, 16:57:18 by QueueMetrics
Need to "fix" QueueMetrics data when Asterisk Queue Call Redirected via AMI Started by eschurke	5 Replies 3702 Views	October 01, 2009, 12:47:41 by QueueMetrics
Trouble Using LocalFilesByDay to locate call recording files Started by WRP	5 Replies 3827 Views	October 08, 2008, 18:42:56 by QueueMetrics
Problems about "Agents currently logged in" Started by coolname	5 Replies 2219 Views	February 23, 2011, 09:46:48 by QueueMetrics

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