Author Topic: Problems about "Agents currently logged in"  (Read 2220 times)

coolname

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Problems about "Agents currently logged in"
« on: February 10, 2011, 10:28:25 »
After i change the login in agent from local/*** to sip/***,the "Agents currently logged in" always only shows  two agents,but in the local/*** channel it show a bit more,why?

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  • Loway
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Re: Problems about "Agents currently logged in"
« Reply #1 on: February 11, 2011, 12:09:31 »
Screenshot please :)

coolname

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Re: Problems about "Agents currently logged in"
« Reply #2 on: February 12, 2011, 03:06:01 »
I have create a view 'agenti_noti' from the asterisk database instead of the table ''agenti_noti''


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  • Loway
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Re: Problems about "Agents currently logged in"
« Reply #3 on: February 16, 2011, 11:24:47 »
I am not sure we can help you if you changed the Asterisk DB.

coolname

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Re: Problems about "Agents currently logged in"
« Reply #4 on: February 22, 2011, 06:39:26 »
it's not AstDB,it's the QM DB but select from the AstDB

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Re: Problems about "Agents currently logged in"
« Reply #5 on: February 23, 2011, 09:46:48 »
We do not support changing the database schema.