Running QueueMetrics

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Subject / Started by	Replies / Views	Last post
Agents experience random logouts Started by illailla	10 Replies 4469 Views	November 13, 2014, 14:12:51 by mirkox
Agents logging in with wrong extension Started by itcanadian	5 Replies 4019 Views	September 17, 2012, 11:19:05 by QueueMetrics
Agents missing from "Answered Calls (for selected queues)" report Started by WRP	5 Replies 4022 Views	March 11, 2013, 15:00:42 by QueueMetrics
Agents not getting proper penalty on queue Started by cursor	3 Replies 2683 Views	February 25, 2014, 10:40:45 by QueueMetrics
Agents not showing as busy Started by rloalbo	5 Replies 3617 Views	May 15, 2008, 16:44:20 by QueueMetrics
Agents not shown in some reports Started by damian	3 Replies 2821 Views	July 26, 2008, 16:59:50 by QueueMetrics
Agents on multiple queues have wrong realtime status Started by gb_delti	1 Replies 1988 Views	July 01, 2009, 23:14:12 by QueueMetrics
Agents pause isn't showing in the reports Started by joaopereira	4 Replies 2923 Views	November 27, 2009, 12:05:52 by QueueMetrics
Agents showing as logged in when they are not. Started by trymes	11 Replies 4970 Views	January 18, 2012, 18:16:13 by QueueMetrics
Agents signed in with no calls do not show availability? Started by trymes	1 Replies 2214 Views	September 06, 2010, 11:29:05 by marcos
Agents' abillity to log off other agents Started by Red_Dragon_X	2 Replies 2265 Views	June 17, 2009, 23:14:11 by Red_Dragon_X
All pause codes displaying "-" Started by Alexvs	7 Replies 3531 Views	February 04, 2011, 11:17:51 by QueueMetrics
All queuemetrics reports in one Excel or CSV file Started by toqeer83	2 Replies 1938 Views	May 30, 2011, 10:29:44 by QueueMetrics
Allow user to see statistics for just themselves? Started by trymes	2 Replies 2504 Views	September 18, 2008, 10:42:37 by QueueMetrics
Alphabetize agent list on Realtime page Started by bhenry	2 Replies 2164 Views	November 25, 2008, 16:30:01 by bhenry
An Agent can change the state of other different Agent. Started by ramses	5 Replies 3569 Views	December 14, 2007, 10:28:25 by QueueMetrics
Answer Detail Report not displaying Transfer Call details Started by jmt	1 Replies 1958 Views	July 30, 2013, 09:44:51 by QueueMetrics
Answered calls by queue- Wrong Started by bhenry	5 Replies 3175 Views	March 15, 2010, 09:16:52 by QueueMetrics
Any kind of access logs? Started by scooby2	3 Replies 2699 Views	October 28, 2008, 21:00:41 by QueueMetrics
Any way to log out agents from admin page? Started by luiz@tribecapediatrics	4 Replies 8373 Views	July 31, 2015, 15:51:56 by SCG

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