Subject / Started by | Replies / Views | Last post | ||
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5 Replies
5294 Views |
March 17, 2014, 09:27:14 by QueueMetrics |
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Custom Call Reporting
Started by gopsu |
1 Replies
1500 Views |
February 25, 2014, 10:41:49 by QueueMetrics |
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1 Replies
1621 Views |
February 25, 2014, 10:41:10 by QueueMetrics |
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Agents not getting proper penalty on queue
Started by cursor |
3 Replies
2689 Views |
February 25, 2014, 10:40:45 by QueueMetrics |
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creating QA records
Started by RonCB |
1 Replies
1694 Views |
February 14, 2014, 09:35:25 by QueueMetrics |
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Customize "DNIS Used" shown values
Started by sebun |
3 Replies
2792 Views |
January 16, 2014, 15:48:04 by QueueMetrics |
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1 Replies
1929 Views |
January 14, 2014, 10:18:51 by QueueMetrics |
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3 Replies
2377 Views |
January 14, 2014, 10:17:00 by QueueMetrics |
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Inbound AND Outbound agents
Started by sebun |
8 Replies
4348 Views |
January 14, 2014, 10:16:46 by QueueMetrics |
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Weekly call answer percent?
Started by jhfitness |
1 Replies
1645 Views |
January 14, 2014, 10:14:09 by QueueMetrics |
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18 Replies
7665 Views |
November 22, 2013, 10:23:09 by QueueMetrics |
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Extension column on real-time page
Started by Stephenv |
1 Replies
1780 Views |
November 22, 2013, 10:20:53 by QueueMetrics |
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misunderstood results
Started by emel_punk |
5 Replies
3488 Views |
November 22, 2013, 10:19:20 by QueueMetrics |
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3 Replies
2296 Views |
November 20, 2013, 18:01:01 by QueueMetrics |
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1 Replies
1821 Views |
October 21, 2013, 11:09:20 by QueueMetrics |
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Agent Status Cannot be Determined
Started by jbailey5280 |
5 Replies
3407 Views |
October 21, 2013, 11:06:13 by QueueMetrics |
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Agent List mapped to Queue
Started by gopal2k |
11 Replies
4739 Views |
September 26, 2013, 09:55:03 by QueueMetrics |
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4 Replies
2808 Views |
September 26, 2013, 09:50:02 by QueueMetrics |
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Agent cleanup
Started by iCapof |
1 Replies
2185 Views |
September 17, 2013, 20:05:00 by QueueMetrics |
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ChanSpy SIP/Exten instead of Agentcode
Started by gopal2k |
7 Replies
4697 Views |
September 11, 2013, 13:40:52 by QueueMetrics |
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