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Author Topic: Queuemetrics doesn't record the reports.  (Read 2373 times)

telefonia

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Queuemetrics doesn't record the reports.
« on: January 06, 2014, 15:10:40 »
Hi,

Since i had energy fault my queue metrics doesn’t show any agent status, cdr, and reports. But i’ve notice that mysql is connecting and database is correct.
Anyone could make a suggestion to fix up those problems ?

Regards,
Marcos
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QueueMetrics

  • Loway
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Re: Queuemetrics doesn't record the reports.
« Reply #1 on: January 07, 2014, 16:50:35 »
Do you see any calls? most likely you are using the MySQL storage model (look on the License page) and the qloaderd is down OR MySQL maked the queue_log table as crashed so it does not allow inserting new data until you repair it.
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telefonia

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Re: Queuemetrics doesn't record the reports.
« Reply #2 on: January 08, 2014, 15:13:21 »
thanks!

After restart the qloaderd service it's work correctly again!!
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QueueMetrics

  • Loway
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Re: Queuemetrics doesn't record the reports.
« Reply #3 on: January 14, 2014, 10:17:00 »
 8)
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