Improving QueueMetrics

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Subject / Started by	Replies / Views	Last post
Option to go straight to call detail/recording from Agent Live page Started by cwstevens	1 Replies 2569 Views	December 16, 2013, 11:44:23 by QueueMetrics
Improve Attention Levels Started by cwstevens	0 Replies 2265 Views	October 11, 2013, 17:38:08 by cwstevens
Answer/Unanswered Details blank in PDF report. Started by cwstevens	2 Replies 3151 Views	October 03, 2013, 20:08:27 by cwstevens
Reset Query Parameters does not clear all filters Started by cwstevens	3 Replies 3707 Views	September 30, 2013, 13:14:40 by QueueMetrics
Accurately show agent unavailable in Realtime/Wallboard. Started by cwstevens	3 Replies 3815 Views	July 15, 2013, 18:18:51 by QueueMetrics
Show agent as in wrapup on hangup Started by cwstevens	2 Replies 3408 Views	January 25, 2016, 11:59:47 by Tomuslahm
hide/del some data from analysis report Started by coolname	1 Replies 2217 Views	March 13, 2012, 08:48:36 by QueueMetrics
can ivr report link to the details calls Started by coolname	6 Replies 4291 Views	February 16, 2012, 05:17:06 by coolname
add more parameters for QM.stats in the QM_XML_RPC Started by coolname	5 Replies 3308 Views	March 14, 2011, 09:16:08 by QueueMetrics
add a new feature "Call distribution, by day" Started by coolname	2 Replies 2610 Views	February 22, 2011, 08:50:33 by coolname
In the agent filter list,automatic add dynamic angents Started by coolname	1 Replies 2241 Views	July 30, 2010, 12:40:33 by QueueMetrics
Want a feature Started by coolname	2 Replies 2547 Views	June 09, 2010, 09:40:54 by coolname
Report of the unanswer calls per hour Started by colonha	2 Replies 3416 Views	September 04, 2007, 16:46:59 by colonha
"Add queues" on agent detail page Started by Cleverton	2 Replies 2762 Views	December 17, 2015, 20:42:28 by ckanai
Converting time in 1 single unit Started by clambert	1 Replies 3493 Views	April 11, 2007, 11:32:02 by QueueMetrics
Get many call records. Started by chesstrian	3 Replies 3172 Views	June 11, 2013, 12:50:03 by QueueMetrics
Option to "show" days with 0 calls Started by chaag	2 Replies 3541 Views	January 13, 2009, 16:30:43 by QueueMetrics
Bookmark custom reports Started by chaag	1 Replies 4699 Views	April 03, 2007, 08:15:21 by QueueMetrics
Selection of Time for Last x days Started by carlosmp	8 Replies 5039 Views	June 14, 2010, 10:13:37 by coolname
Configuration permissions Started by byronsmith	2 Replies 3260 Views	July 04, 2011, 10:14:59 by byronsmith

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