QueueMetrics professional call center suite for the Asterisk PBX
Welcome,
Guest
. Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to the new forum!
Home
Help
Search
Login
Register
QueueMetrics forum
»
QueueMetrics
»
Improving QueueMetrics
»
Pause by queue
« previous
next »
Print
Pages: [
1
]
Author
Topic: Pause by queue (Read 2562 times)
bhenry
Jr. Member
Posts: 69
Karma: 1
Pause by queue
«
on:
March 01, 2011, 18:06:35 »
Is it possible to add a drop down on agent page to select a specific queue when they pause?
We have need for agent to be paused in one queue and unpaused in another. I realize this might cause issues with the agent status.
Thank!
-Brendan
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Pause by queue
«
Reply #1 on:
March 03, 2011, 10:12:52 »
Yes it does - Qm at the moment only supports pauses on all queues.
Logged
Print
Pages: [
1
]
« previous
next »
QueueMetrics forum
»
QueueMetrics
»
Improving QueueMetrics
»
Pause by queue