Running QueueMetrics

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Subject / Started by	Replies / Views	Last post
Agent information not captured when using 'SIP' instead of 'LOCAL' Started by goit	3 Replies 3285 Views	January 12, 2009, 10:10:47 by QueueMetrics
Realtime Que Monitoring Started by GN1000	1 Replies 1382 Views	June 08, 2015, 15:29:38 by mirkox
Can See Incoming Calls But Agents are Not getting them Started by ghost	3 Replies 2614 Views	April 16, 2014, 11:56:26 by QueueMetrics
Access permissions for files through qm_popup_streamAudio.do Started by gb_delti	2 Replies 2903 Views	June 13, 2016, 13:21:38 by davilox
Call attempts: Avg ring is greater than agent timeout Started by gb_delti	1 Replies 2277 Views	October 07, 2009, 19:13:17 by QueueMetrics
Very large queue length after crash Started by gb_delti	1 Replies 1805 Views	October 25, 2011, 11:52:24 by QueueMetrics
Agents on multiple queues have wrong realtime status Started by gb_delti	1 Replies 1993 Views	July 01, 2009, 23:14:12 by QueueMetrics
Calls in queue are not shown to be answered in correct order Started by gb_delti	5 Replies 3119 Views	January 19, 2010, 14:46:07 by QueueMetrics
"Ongoing" calls at the end of a report Started by gb_delti	3 Replies 2463 Views	April 27, 2010, 16:18:48 by QueueMetrics
Robot reports and queue names with spaces Started by gb_delti	2 Replies 1984 Views	June 08, 2010, 14:28:43 by QueueMetrics
How to show agents as busy after transfers? Started by gb_delti	3 Replies 2664 Views	January 29, 2009, 15:49:41 by QueueMetrics
Call outcomes are not saved reliably Started by gb_delti	3 Replies 2346 Views	September 21, 2009, 12:54:20 by QueueMetrics
Logging configuration changes Started by gb_delti	1 Replies 2098 Views	June 13, 2012, 11:15:25 by QueueMetrics
Queuing callers over 30mins drop out of Real Time Monitoring Started by gavinlew	1 Replies 1838 Views	September 15, 2009, 09:14:14 by QueueMetrics
1.5.2 - Tracking IVR Activity Started by gavinlew	11 Replies 11341 Views	May 13, 2009, 21:47:00 by QueueMetrics
Automatically logging in/out of agents using SNOM handsets Started by gavinlew	1 Replies 2290 Views	July 22, 2008, 09:18:23 by QueueMetrics
Display Call lengths in seconds rather than HHMMSS Started by gavinlew	1 Replies 1935 Views	November 05, 2009, 09:32:24 by QueueMetrics
Problems with Asterisk 1.6 in the Realtime Call Center monitoring Started by gap712	10 Replies 7807 Views	March 01, 2010, 09:14:28 by QueueMetrics
"Errore tecnico nella classe 'it.loway.app.queuemetrics.autenticazion Started by gap712	1 Replies 1851 Views	December 13, 2010, 10:51:49 by QueueMetrics
Several Calls are showing Not Answer Yet Started by gap712	3 Replies 2771 Views	December 13, 2010, 10:52:44 by QueueMetrics

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