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Author Topic: Display Call lengths in seconds rather than HHMMSS  (Read 1933 times)

gavinlew

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Display Call lengths in seconds rather than HHMMSS
« on: November 04, 2009, 17:06:07 »
Hi All,

Can the daily reports/weekly reports/30 day reports etc, be modified so all the call lengths are returned in seconds rather than hours/minutes/seconds?

The average call length is reported correctly in seconds, however as below - Min/Max/Total is in Minutes Seconds.

Many Thanks

gavin

Average call length:      256.7 s.
Min call length:    2:00
Max call length:    11:11
Total call length:    38:30
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QueueMetrics

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Re: Display Call lengths in seconds rather than HHMMSS
« Reply #1 on: November 05, 2009, 09:32:24 »
Not at  the moment - why would you want that? :)
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