Author Topic: config wizard rejects loading empty queues  (Read 3212 times)

qmax

  • Jr. Member
  • **
  • Posts: 51
  • Karma: 0
  • Asterisk-11.7.0-ubuntu, Queuemetrics-15.10.1-tgz
    • View Profile
    • Email
config wizard rejects loading empty queues
« on: July 24, 2009, 10:31:18 »
in queues.conf we do not configure any members - they are all added dynamically.
config wizard rejects loading such file, saying "no queues configured"

marcos

  • Loway
  • Full Member
  • *
  • Posts: 138
  • Karma: 3
    • View Profile
Re: config wizard rejects loading empty queues
« Reply #1 on: July 24, 2009, 11:56:28 »
Hi,

Actually this is by design.
You're not allowed to import a queue without agents.

Thank you and best regards,
Marco Signorini.

qmax

  • Jr. Member
  • **
  • Posts: 51
  • Karma: 0
  • Asterisk-11.7.0-ubuntu, Queuemetrics-15.10.1-tgz
    • View Profile
    • Email
Re: config wizard rejects loading empty queues
« Reply #2 on: August 03, 2009, 11:00:27 »
Hi again.

And what is motivation of such design?

The usage pattern with static queues + dynamic members quite makes a sense,
when the work schedule of operators are not fixed.

P.S.
workaround is to create fake agent, adding him as static member of all created queues.
« Last Edit: August 03, 2009, 11:01:59 by qmax »

marcos

  • Loway
  • Full Member
  • *
  • Posts: 138
  • Karma: 3
    • View Profile
Re: config wizard rejects loading empty queues
« Reply #3 on: August 03, 2009, 11:09:18 »
Hi,

You're right but the problem was that this was not so obvious when we implement the wizard...
Anyway, we are still working on it in order to let it able to handle this situation (it's a redundant check we have to remove).

Thank you for the feedback.
Marco Signorini.

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: config wizard rejects loading empty queues
« Reply #4 on: August 17, 2009, 11:32:13 »
I confirm it's fixed.