QueueMetrics professional call center suite for the Asterisk PBX
Welcome,
Guest
. Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to the new forum!
Home
Help
Search
Login
Register
QueueMetrics forum
»
QueueMetrics
»
Outbound and QueueMetrics
»
Outbound dailing routed to trunk by dialed number
« previous
next »
Print
Pages: [
1
]
Author
Topic: Outbound dailing routed to trunk by dialed number (Read 4978 times)
winston
Newbie
Posts: 3
Karma: 0
Outbound dailing routed to trunk by dialed number
«
on:
November 09, 2011, 18:24:14 »
I have been attempting to find a way to use different trunks depending on the number dialed (via QM) to alleviate very stubborn DTMF issues to particular numbers using our main trunk group. We are asterisk 1.8 , freepbx. I see where it would be possible to use a custom trunk in freepbx to have fail over but have not seen a way to use the outbound route engine. I would assume this could also be accomplished using custom dial plan but there again I only see how to fail to a second trunk not route by dialed number.
Thanks
Logged
blackgecko
Newbie
Posts: 9
Karma: 0
Re: Outbound dailing routed to trunk by dialed number
«
Reply #1 on:
November 23, 2011, 16:39:41 »
Have you been able to use a freepbx trunk or outbound route from the queuedial context?, i need to be able to use the pattern matching and replace that freepbx does in my outbound campaign.
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Outbound dailing routed to trunk by dialed number
«
Reply #2 on:
January 18, 2012, 18:20:11 »
I would do the routing first and then have multiple QM outbound routes...
Logged
winston
Newbie
Posts: 3
Karma: 0
Re: Outbound dailing routed to trunk by dialed number
«
Reply #3 on:
January 26, 2012, 00:36:58 »
Loway,
Could you please elaborate a little for me, please. When using the QM dial from the agent login exactly how would I route first, to multiple QM outbound routes?
Thanks,
Mike
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Outbound dailing routed to trunk by dialed number
«
Reply #4 on:
January 26, 2012, 16:25:34 »
I think that if you send the call to Local/number@from-internal/n in FreePBX, instead of sending it to SIP/provider/number, you have the call processed as-if it was dialed locally, so all routing applies.
Logged
winston
Newbie
Posts: 3
Karma: 0
Re: Outbound dailing routed to trunk by dialed number
«
Reply #5 on:
February 07, 2012, 00:27:57 »
Your answer of throwing the calls at the Local channel instead of DAHDI/ or SIP/ passed right through the wind tunnel between my ears.
Thanks again for pointing out the way too obvious for me....
Logged
QueueMetrics
Loway
Hero Member
Posts: 2999
Karma: 39
Re: Outbound dailing routed to trunk by dialed number
«
Reply #6 on:
February 15, 2012, 17:44:11 »
So this is fixed?
Logged
Print
Pages: [
1
]
« previous
next »
QueueMetrics forum
»
QueueMetrics
»
Outbound and QueueMetrics
»
Outbound dailing routed to trunk by dialed number