Author Topic: Too few rings for outbound  (Read 2346 times)

QueueMetrics

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Too few rings for outbound
« on: June 26, 2009, 17:28:41 »
A number of users complain that the dial-out macros do incorrect logging if the callee answers too late.

It would be better to make the dial time way longer in the default extensions_queuemetrics.conf file that ships with QM; so that where it currently says:
 
Code: [Select]
exten => s,n,Dial(${QDIALER_CHANNEL},30,....
you change that to
 
Code: [Select]
exten => s,n,Dial(${QDIALER_CHANNEL},300,....
This should solve the issue at hand.