Author Topic: API for login agents on and off a queue  (Read 2702 times)

Michael Swann

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
    • View Profile
API for login agents on and off a queue
« on: October 17, 2011, 19:52:02 »
Hi,

I have tried search the web for an API that plugs into queuemetrics that enables the logging on and off of agents to a queue. Does anyone know if this functionality exists?

Thanks,

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: API for login agents on and off a queue
« Reply #1 on: October 25, 2011, 12:03:29 »
No it does not exist, as you could send a request to Asterisk directly to do this.
If a number of people are interested, or you have an urgent need, we could custom-.implement this.