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Author Topic: API for login agents on and off a queue  (Read 2701 times)

Michael Swann

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API for login agents on and off a queue
« on: October 17, 2011, 19:52:02 »
Hi,

I have tried search the web for an API that plugs into queuemetrics that enables the logging on and off of agents to a queue. Does anyone know if this functionality exists?

Thanks,
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QueueMetrics

  • Loway
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Re: API for login agents on and off a queue
« Reply #1 on: October 25, 2011, 12:03:29 »
No it does not exist, as you could send a request to Asterisk directly to do this.
If a number of people are interested, or you have an urgent need, we could custom-.implement this.
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