With QueueMetrics monitoring software you track agent productivity, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics, manage realtime processes with customizable wallboards and measure all the activities with more than 200 different metrics.
This new tutorial will show you the necessary steps to setup the latest version of the QueueMetrics WebRTC Softphone.
Read now:
https://www.queuemetrics.com/blog/2021/01/13/WebRTC-FreePBX-setup/?lid=U218
