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Author Topic: Agent whin incoming call do not appears  (Read 1867 times)

Saúl Ortega

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Agent whin incoming call do not appears
« on: July 06, 2013, 00:06:18 »


Why the agent Juan does not apperas in registered agents? He is in queue 6666, he received a call from this queue.

This occurs sometimes, not always.
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QueueMetrics

  • Loway
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Re: Agent whin incoming call do not appears
« Reply #1 on: July 15, 2013, 18:16:39 »
Check what happens on the Asterisk side of things. Try a "show queue".
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