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Author Topic: User and Agent creation  (Read 2632 times)

byronsmith

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User and Agent creation
« on: July 12, 2011, 13:12:04 »
Anyone know how, when creating a user within QM I can create an identical agent at the same time?

Unless I'm missing something, the manual doesn't state whether this is possible.

Regards
Byron
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byronsmith

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Re: User and Agent creation
« Reply #1 on: July 12, 2011, 13:28:05 »
Oh and add them to a set list of queues?

Would I be able to script it perhaps?
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marcos

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Re: User and Agent creation
« Reply #2 on: July 15, 2011, 10:31:16 »
Hi Byron.
This is not possible, actually.
We did not implemented because there could be more agents than users. This is not a 1 to 1 relation.

Moreover this could be a good suggestion. I'm thinking to something that could be optionally executed if a flag is checked on the user page creation.
[edit]It's now the bug 1351 on our bug tracker[/edit]

Thank you and regards,
Marco Signorini
« Last Edit: July 15, 2011, 10:33:19 by marcos »
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