How can you monitor your agents when everybody is working from home?
Measure, analyze and improve everything in your Asterisk or FreePBX call center with no need to be in the company office.
QueueMetrics with its integrated agent page, wallboards, realtime monitoring tools, and even WebRTC soft-phone, is the way to go in this situation.
Tune in and learn the answers to these questions:
How can you monitor calls in real time, track queues, generate accurate IVR and ACD reports and analysis with a small budget investment directly from home?
How can you supervise and control your agents daily workflow remotely?
How can you increase your customer satisfaction, SLA and call center performance
and much more!
Discover how you can enhance your productivity and manage your remote working callcenter with QueueMetrics.
Book your free webinar today. Go to
https://www.queuemetrics.com/?lid=U169 and click webinar.
