I went to /etc/asterisk/agents.conf
And I have this at the end of the file:
; --------------------------------------------------
;
; This section contains the agent definitions, in the form:
;
; agent => agentid,agentpassword,name
;
;agent => 1001,4321,Mark Spencer
;agent => 1002,4321,Will Meadows
I configure Mark Spencer in the Agents part of Queuemetrics, with the same extension that appear in the the agents.conf file.
I don't know why Mark Spencer doesn't appear in this window:
In Summary appears this