Author Topic: Starting an outbound call  (Read 1798 times)

RonCB

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Starting an outbound call
« on: April 08, 2013, 00:07:29 »
Hi .

Is there a HTTP API to make a call over an outboundqueue within Queuemetrics, other then to click the Dial button in the agent screen?
Don't want to use the Whombat solution...

Ron

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Re: Starting an outbound call
« Reply #1 on: April 08, 2013, 12:47:47 »
Not at the moment - but you would more likely send it to Asterisk than to QM for processing. The WombatDialer implements a wrapper around all this logic, so should be trivial to use, but....