QueueMetrics professional call center suite for the Asterisk PBX
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Starting an outbound call
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Topic: Starting an outbound call (Read 1799 times)
RonCB
Newbie
Posts: 21
Karma: 0
Starting an outbound call
«
on:
April 08, 2013, 00:07:29 »
Hi .
Is there a HTTP API to make a call over an outboundqueue within Queuemetrics, other then to click the Dial button in the agent screen?
Don't want to use the Whombat solution...
Ron
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Starting an outbound call
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Reply #1 on:
April 08, 2013, 12:47:47 »
Not at the moment - but you would more likely send it to Asterisk than to QM for processing. The WombatDialer implements a wrapper around all this logic, so should be trivial to use, but....
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QueueMetrics forum
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Starting an outbound call