Messages

271

MySQL storage and Qloaderd/Uniloader / Re: Asterisk queue_log file into DB with Node JS.

« on: May 16, 2013, 09:39:13 »

Can we link to it from our OpenQm Addons page?

PS: why did you create it?

272

MySQL storage and Qloaderd/Uniloader / Re: Qloader + Queuemetrics cant loggin agent.

« on: May 16, 2013, 09:38:27 »

That was a hard find

273

Outbound and QueueMetrics / Re: Unable to get outbound working with FreePBX 2.10 and Asterisk 1.8

« on: May 16, 2013, 09:37:34 »

This looks like a problem with your upstream provider.... the call goes through but they reject it. Maybe it's an issue with the callerid you set?

274

Running QueueMetrics / Re: QM, FreePBX and Recordings stored by day

« on: May 16, 2013, 09:36:23 »

 

275

Outbound and QueueMetrics / Re: Agent extensions being set as phone number

« on: May 13, 2013, 12:32:27 »

+1 :-)

276

Outbound and QueueMetrics / Re: Unable to get outbound working with FreePBX 2.10 and Asterisk 1.8

« on: May 13, 2013, 12:31:54 »

exten => _XXX.,n,Set(QDIALER_CHANNEL=SIP/MYOUTBOUNDTRUNKNAME/${QDIALER_NUMBER})

This looks correct. The fact that it is "cannot complete as dialed".... looks like your provider says the number is not correct....

277

QueueMetrics news / Integration tutorial with SugarCRM and VTiger

« on: May 08, 2013, 11:44:29 »

We have been working on a tutorial on how to integrate the QM Live agent page with the most commonly used CRM software packages - SugarCRM and VTiger.

The tutorials are available here: http://www.queuemetrics.com/manuals/QM_AdvancedConfig-chunked/ar01s19.html and the source code can be found on https://github.com/Loway/OpenQueueMetricsAddOns

We look forward to your comments and suggestions - are there other popular CRM packages you'd like to see integrated? do you have experience you want to share about integrating with other packages?

278

Outbound and QueueMetrics / Re: Agent extensions being set as phone number

« on: May 08, 2013, 09:25:19 »

You can get the currently logged on agent from the variable ${QM_LOGIN}

279

Running QueueMetrics / Re: QM, FreePBX and Recordings stored by day

« on: May 06, 2013, 11:10:35 »

What was the issue?

280

Running QueueMetrics / Re: QM, FreePBX and Recordings stored by day

« on: May 03, 2013, 08:44:04 »

Check what you have under DBTEST - > View config

281

Open QueueMetrics Add-Ons / Added Flantel wallboard

« on: May 03, 2013, 08:43:14 »

See http://forum.queuemetrics.com/index.php?topic=1639.0

282

Scripting QueueMetrics / Re: The Flantel wallboard now available as an Open QM Addon

« on: May 03, 2013, 08:42:37 »

Updated version to the one Barry released on Jul 26, 2011

283

Scripting QueueMetrics / The Flantel wallboard now available as an Open QM Addon

« on: May 02, 2013, 12:42:30 »

Thanks to Barry's kindness, the Flantel wallboard is now available on GitHub for you to use. As the code is a bit old and might  require some clean-up, anyone wants to lend a hand?

You'll find it on https://github.com/Loway/OpenQueueMetricsAddOns/tree/master/flantel-wallboard

284

Running QueueMetrics / Re: QM, FreePBX and Recordings stored by day

« on: May 02, 2013, 11:25:33 »

What do you get on the logs? does it declare to be "LocalFilesByDay"?

285

Running QueueMetrics / Re: QM, FreePBX and Recordings stored by day

« on: April 30, 2013, 22:12:56 »

Looks like you did not set:

Code: [Select]

audio.server=it.loway.app.queuemetrics.callListen.listeners.LocalFilesByDay
Or maybe you did, but have a different version setting in the same config file