Messages

1

QueueMetrics installation / Re: User and Agent creation

« on: July 12, 2011, 13:28:05 »

Oh and add them to a set list of queues?

Would I be able to script it perhaps?

2

QueueMetrics installation / User and Agent creation

« on: July 12, 2011, 13:12:04 »

Anyone know how, when creating a user within QM I can create an identical agent at the same time?

Unless I'm missing something, the manual doesn't state whether this is possible.

Regards
Byron

3

Improving QueueMetrics / Re: Configuration permissions

« on: July 04, 2011, 10:14:59 »

Well then I'm looking forward to the future releases then!

Thanks a ton.
Byron

4

Improving QueueMetrics / Configuration permissions

« on: July 01, 2011, 13:36:07 »

Hi,

I've been playing around with Keys and Classes and what not, these are great but I require something a little more security aware.

I would like to create two admin users, one of these admin users has permissions to edit queues A, B and C as well as editing users 1 and 2 all this whilst not being able to view and other queues or users and vice versa for the second user, only they have edit permissions for queues D and E, users 3,4 and 5 but not being able to view the others.

Have I missed something in the manual or is this not possible?

Thanks a ton
Byron

5

Scripting QueueMetrics / Re: Wallboard Example script

« on: February 17, 2008, 23:32:10 »

Hi Barry,

For sure, I realised what your switch/case was for but I didn't need it in my case. Apologies if it looked like what I did made it seem as if the code broke, this was not the case, in fact the truth is when I used the queue id's in the query string it didn't work, using the queue names it did work in my case, hence the reason for bringing up the $queueid and $queuename etc.

Anyways, the many thing is it works and all that is thanks to your efforts, many thanks.

Regards
Byron

6

Scripting QueueMetrics / Re: Wallboard Example script

« on: February 14, 2008, 14:33:21 »

Hello,

Not sure if anyone was interested, I made a few slight adjustments and a few colour/design changes.

http://my.computr.co.uk/downloads/qmon.txt (to change queuename use qmon.php?queue=queueone|queuetwo|queuethree etc)
http://my.computr.co.uk/downloads/style.css.txt

http://my.computr.co.uk/downloads/image1.jpg
http://my.computr.co.uk/downloads/image2.jpg
http://my.computr.co.uk/downloads/image3.jpg

I also found I had the same error that moa had with Xerces, basically followed the instructions and viola, it all worked. I have Queuemetrics 1.4.2

Another problem I found was:

$params_rt = array(
           new XML_RPC_Value($queuename),
           new XML_RPC_Value("USER"),
           new XML_RPC_Value("PASSWORD"),
           new XML_RPC_Value(""),
           new XML_RPC_Value(""),
           $req_blocks_rt
       );

Where $queuename was $queueid but after changing it to $queuename it worked for me... no idea why.

Anyway,

Enjoy.
Byron