Author Topic: Where is the agent/queue data stored?  (Read 3177 times)

nyfon

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Where is the agent/queue data stored?
« on: June 27, 2011, 15:33:11 »
Hello,
Could you please tell where the configuration data is stored?
I want my agents to login from phones only, and I need to get list of assigned queues for agents to login on all of them at once.
Currently I've modified freepbx code and store data in queues_details table. This is not convenient since I have to maintain 2 separate lists of agents.
I looked in queuemetrics database and there is nothing there...
Thanks!

QueueMetrics

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Re: Where is the agent/queue data stored?
« Reply #1 on: July 01, 2011, 10:05:19 »
We do not advise to read data from the DB directly, because it may change in future versions. Anyway look in the code_possibili table.

nyfon

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Re: Where is the agent/queue data stored?
« Reply #2 on: July 01, 2011, 17:15:32 »
Thanks!