« previous next »
Pages: [1]

Author Topic: QA Form - Additional Grading Options  (Read 2079 times)

bhenry

  • Jr. Member
  • **
  • Posts: 69
  • Karma: 1
    • View Profile
    • Email
QA Form - Additional Grading Options
« on: August 08, 2013, 00:12:10 »
By default for QA it seems there are 4 grading options that indicate poor, average, good ,excellent.  Is there any way to get additonal grading options or make these customizable?

Thanks
Brendan
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: QA Form - Additional Grading Options
« Reply #1 on: August 12, 2013, 15:08:09 »
No but you can customize the value ranges (e.g. 0-10 for poor instead of 0-25).
Logged

andyfrp

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
    • View Profile
Re: QA Form - Additional Grading Options
« Reply #2 on: December 18, 2014, 17:09:37 »
Is it still the case that you are only stuck with 4 grading options? It's absolutely essential to our business reporting that we have 5 grading options instead of 4. Is there absolutely no solution for this, even one that would involve editing some source or config files?
Logged
Pages: [1]
« previous next »