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Author Topic: QA Form - Additional Grading Options  (Read 2076 times)

bhenry

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QA Form - Additional Grading Options
« on: August 08, 2013, 00:12:10 »
By default for QA it seems there are 4 grading options that indicate poor, average, good ,excellent.  Is there any way to get additonal grading options or make these customizable?

Thanks
Brendan
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QueueMetrics

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Re: QA Form - Additional Grading Options
« Reply #1 on: August 12, 2013, 15:08:09 »
No but you can customize the value ranges (e.g. 0-10 for poor instead of 0-25).
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andyfrp

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Re: QA Form - Additional Grading Options
« Reply #2 on: December 18, 2014, 17:09:37 »
Is it still the case that you are only stuck with 4 grading options? It's absolutely essential to our business reporting that we have 5 grading options instead of 4. Is there absolutely no solution for this, even one that would involve editing some source or config files?
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