Author Topic: transfered calls  (Read 911 times)

fropa

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transfered calls
« on: June 13, 2019, 14:16:49 »
Hi, I use QM on Freepbx 13 with asterisk 13. I'm checking reports and noticed that transfer calls aren't shown on the dashboard. That menu counts calls which are delivered to extension from the queue, that's all, but I want to see transferred calls as it is in the manual. What can I check?

Itgigi (Loway)

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Re: transfered calls
« Reply #1 on: June 18, 2019, 15:10:51 »
Hello Fropa,

Are you experiencing the issue described in this FAQ?

https://www.queuemetrics.com/faq.jsp#faq-053-transfers

If that is the case, unfortunately there is nothing that can be done for the moment. The development team is trying to find a solution to this issue, but for now it's still a Asterisk limitation.

Best Regards,
Iacob