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Author Topic: PAUSE AND UNPAUSE  (Read 2402 times)

jucha

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PAUSE AND UNPAUSE
« on: June 11, 2010, 17:38:45 »
Today i made the update from 1.5.5 to 1.6.0.1.
There is a problem with PAUSE to DISCONNECT, because the user goto DISCONNECT directly. So asterisk -rx "queue show 508" show agent on PAUSE state, when QM agent show disconnected.
This is a Bug?

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QueueMetrics

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Re: PAUSE AND UNPAUSE
« Reply #1 on: June 14, 2010, 10:00:42 »
Hard to tell.... if the agent is disconnected, it does not matter if he is paused or not.
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