Author Topic: Queue Config  (Read 2052 times)

roryos

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
    • View Profile
Queue Config
« on: August 20, 2014, 16:27:21 »
I cannot get the wombat dialler to dial to a queue. I can dial the queue manually from a phone and all information displays correctly in QueueMetrics but Wombat does not seem to recognise it.
Regards,
Rory


QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Queue Config
« Reply #1 on: August 30, 2014, 08:22:29 »
Most likely the name of the queue is incorrect in the configuration or the queue is not set up to send events.

See http://manuals.loway.ch/WD_UserManual-chunked/ch06.html#cbUQ