QueueMetrics professional call center suite for the Asterisk PBX
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Topic: Queue Config (Read 2050 times)
roryos
Newbie
Posts: 1
Karma: 0
Queue Config
«
on:
August 20, 2014, 16:27:21 »
I cannot get the wombat dialler to dial to a queue. I can dial the queue manually from a phone and all information displays correctly in QueueMetrics but Wombat does not seem to recognise it.
Regards,
Rory
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Loway
Hero Member
Posts: 2999
Karma: 39
Re: Queue Config
«
Reply #1 on:
August 30, 2014, 08:22:29 »
Most likely the name of the queue is incorrect in the configuration or the queue is not set up to send events.
See
http://manuals.loway.ch/WD_UserManual-chunked/ch06.html#cbUQ
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