Author Topic: A question about QM  (Read 2542 times)

coolname

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A question about QM
« on: June 13, 2010, 06:46:45 »
when a call coming,it will add a lot of logs in cdr,like call other agents,because there is a lot of  dail event ,how does QM detect which one to log?How does QM be sure a call was abort?

QueueMetrics

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Re: A question about QM
« Reply #1 on: June 14, 2010, 09:59:18 »
That's why you use QM :)

coolname

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Re: A question about QM
« Reply #2 on: June 14, 2010, 10:15:41 »
secret?

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Re: A question about QM
« Reply #3 on: June 15, 2010, 14:37:04 »
No, but quite complex.


coolname

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Re: A question about QM
« Reply #4 on: June 17, 2010, 16:08:53 »
yes,i think so.