Author Topic: Calls ringing busy agents.  (Read 2584 times)

bonesyjr

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Calls ringing busy agents.
« on: February 15, 2011, 20:28:07 »
I am running Trixbox 2.8.0.4 and Queuemetrics 1.6.3.  It is a clean install and almost everything is working great...except.  Agents that are busy are getting calls when they should not.  I have looked everywhere and have not seen anyone mention this issue in the forums.  I have turned off call waiting and have also been messing with the dahdi config with no fix.  Any help would be appreciated.  Thanks

QueueMetrics

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Re: Calls ringing busy agents.
« Reply #1 on: February 16, 2011, 11:23:04 »
You should set the call limit for agents .... I am sure there have been more posts on this forum..