Author Topic: Queue Metrics and Trixbox 2  (Read 6995 times)

tbelanger

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Queue Metrics and Trixbox 2
« on: April 01, 2007, 17:59:12 »
The Turning Asterisk@Home into a small call-center
with QueueMetrics pdf looks written for AAH.

Is there a more recent one designed for the changes in in Trixbox 2 or will these instructions work for this version also?

QueueMetrics

  • Loway
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Re: Queue Metrics and Trixbox 2
« Reply #1 on: April 02, 2007, 08:29:12 »
The instuctions should basically work for all versions of Trixbox, though we understand that version 2.0 has changed a bit so it's time to revamp the docs as well :)

tbelanger

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Re: Queue Metrics and Trixbox 2
« Reply #2 on: April 02, 2007, 17:38:29 »
Thank you very much
When should we expect an ETA?

QueueMetrics

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Re: Queue Metrics and Trixbox 2
« Reply #3 on: April 02, 2007, 17:53:32 »
We expect to have it out by the end of the week.
Meeanwhile, have a look at: http://forum.queuemetrics.com/index.php?topic=12.0 as a starting point :)

tbelanger

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Re: Queue Metrics and Trixbox 2
« Reply #4 on: April 10, 2007, 00:03:03 »
any word yet?

QueueMetrics

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Re: Queue Metrics and Trixbox 2
« Reply #5 on: April 10, 2007, 13:27:37 »
We have had a few delays, hope it's ok by the end of this week. Knut (the person in cahrge of TrixBox) is sick.

tbelanger

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Re: Queue Metrics and Trixbox 2
« Reply #6 on: April 13, 2007, 22:56:40 »
Send him a big "GET WELL SOON" from me!!

Thanks guys

QueueMetrics

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Re: Queue Metrics and Trixbox 2
« Reply #7 on: April 15, 2007, 18:50:22 »
It seems like it's the season for a bad flu here.... 2 people will be in sick leave tomorrow :-(

tbelanger

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Re: Queue Metrics and Trixbox 2
« Reply #8 on: June 01, 2007, 15:38:43 »
Any updates on the documentation?

QueueMetrics

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Re: Queue Metrics and Trixbox 2
« Reply #9 on: June 01, 2007, 19:02:30 »
We have not completed iyt yet - but we have released one of its pieces: see http://queuemetrics.com/download/TrixBox_Outgoing_v10.pdf about outgoing calls.

terchris

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Re: Queue Metrics and Trixbox 2
« Reply #10 on: July 09, 2007, 14:49:07 »
Hi all
Does anyone know if there is a way to set up Queue Metrics and Trixbox 2 so that Queue Metrics reads the setup/config from trixbox. In our company the users add/remove themselves to a queue using freepbx.

But when saving in freepbx the manually edited config files is overwritten.

Has anyone figred out a way to solve this?

TerChris

QueueMetrics

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Re: Queue Metrics and Trixbox 2
« Reply #11 on: July 26, 2007, 19:20:31 »
Yep, the new tutorial fixes all this  ;D
Have a look:
http://queuemetrics.com/download/QM_TrixBox_200.pdf