QueueMetrics call-center suite for Asterisk PBX includes a ready to use agent interface called Icon.
With Icon an Agent can completely manage the daily workflow using pauses, outcomes, features codes, a WebRTC softphone, a queue log-in system and much more.
With this tutorial you'll learn how to debug missed reloads on the Icon Agent page, in case it doesn't refresh when something is supposed to happen.
Read more:
https://www.queuemetrics.com/blog/2021/02/18/debugging-reload-agentpage-tutorial/?lid=U228
