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Author Topic: [RESOLVED] REMOVE license link from agent portal  (Read 2445 times)

bestest

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[RESOLVED] REMOVE license link from agent portal
« on: November 11, 2011, 17:07:42 »
I see absolutely no reason why agents would need to know the status of licensing or be able to know certain information about the system they use.  It is enough for their birdy little minds that they answer the phone and parrot their scripts.  How can you remove this link from their portal, or AT LEAST default their webpage to the "Inbound Calls" section? 
« Last Edit: November 15, 2011, 19:35:56 by bestest »
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bestest

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Re: REMOVE license link from agent portal
« Reply #1 on: November 12, 2011, 01:31:33 »
I worked it out beautifully.  For anyone who's interested, send me a message.  This a test to see if anyone really visits this forum, or maybe we're in post-rapture apocalypto and I'm really just all alone.
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QueueMetrics

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Re: [RESOLVED] REMOVE license link from agent portal
« Reply #2 on: January 18, 2012, 18:00:28 »
This is not exactly something we like :(
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