« previous next »
Pages: [1]

Author Topic: Queuemetrics doesn't record the reports.  (Read 2374 times)

telefonia

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
    • View Profile
Queuemetrics doesn't record the reports.
« on: January 06, 2014, 15:10:40 »
Hi,

Since i had energy fault my queue metrics doesn’t show any agent status, cdr, and reports. But i’ve notice that mysql is connecting and database is correct.
Anyone could make a suggestion to fix up those problems ?

Regards,
Marcos
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Queuemetrics doesn't record the reports.
« Reply #1 on: January 07, 2014, 16:50:35 »
Do you see any calls? most likely you are using the MySQL storage model (look on the License page) and the qloaderd is down OR MySQL maked the queue_log table as crashed so it does not allow inserting new data until you repair it.
Logged

telefonia

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
    • View Profile
Re: Queuemetrics doesn't record the reports.
« Reply #2 on: January 08, 2014, 15:13:21 »
thanks!

After restart the qloaderd service it's work correctly again!!
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Queuemetrics doesn't record the reports.
« Reply #3 on: January 14, 2014, 10:17:00 »
 8)
Logged
Pages: [1]
« previous next »