Hello QM Comunity
Since almost a year since i've start use QM for clients along with the company i work in colombia and everything works great.
Thanks for you support !!
One of our clients has told us about a weird situation, the stadistics have variations between hours.
For example they run reports at 8:30 today march 23 about calls from the past week and the result is 15000 answered calls then they run same report but at 17:30 and the result is 15010 calls
i've check the ntp server and date and everything looks normal?
what else can i check?
anyway Thanks !!
