« previous next »
Pages: [1]

Author Topic: Agentlogin and attempts greater that 1  (Read 2584 times)

emel_punk

  • Jr. Member
  • **
  • Posts: 97
  • Karma: 0
    • View Profile
    • Email
Agentlogin and attempts greater that 1
« on: September 05, 2011, 19:47:31 »
Greetings  ;D
 

I am kind of  confused,  why when i am checking reports  my inbound queues and  some calls  in answered section appear  with,    Attempts  greater than 1 even 10 or more. when this  should happen?, i mean because  i am using "agentlogin"  for  login agents so a call can not ring to them.

 ???
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Agentlogin and attempts greater that 1
« Reply #1 on: September 06, 2011, 10:17:16 »
this means that Asterisk recorded a number of failed attempts for this call. If this does not delay the answer, you should not care.
Logged

emel_punk

  • Jr. Member
  • **
  • Posts: 97
  • Karma: 0
    • View Profile
    • Email
Re: Agentlogin and attempts greater that 1
« Reply #2 on: September 22, 2011, 17:17:52 »
OK thanks   ::)
Logged
Pages: [1]
« previous next »