VitalPBX is now fully compatible with QueueMetrics call center suite, offering enhanced reporting features.
QueueMetrics monitoring solution enhances agents' productivity and improves call center daily workflow with a dedicated agent page, outcomes, wallboards, WebRTC softphone, integration with CRMs and quality tracking tools.
QueueMetrics has more than 200 different metrics and realtime monitors with calls control, live alarms, whisper, spy, barge mode and much more.
With this new guide you will learn how to integrate your VitalPBX with QueueMetrics on premise software.
Read now:
https://www.queuemetrics.com/blog/2020/04/29/queuemetrics-guide-vitalpbx/?lid=U172
