« previous next »
Pages: [1]

Author Topic: PAUSE AND UNPAUSE  (Read 2403 times)

jucha

  • Newbie
  • *
  • Posts: 24
  • Karma: 2
    • View Profile
PAUSE AND UNPAUSE
« on: June 11, 2010, 17:38:45 »
Today i made the update from 1.5.5 to 1.6.0.1.
There is a problem with PAUSE to DISCONNECT, because the user goto DISCONNECT directly. So asterisk -rx "queue show 508" show agent on PAUSE state, when QM agent show disconnected.
This is a Bug?

Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: PAUSE AND UNPAUSE
« Reply #1 on: June 14, 2010, 10:00:42 »
Hard to tell.... if the agent is disconnected, it does not matter if he is paused or not.
Logged
Pages: [1]
« previous next »