Author Topic: Pause Details via XML-RPC  (Read 3240 times)

mirof

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Pause Details via XML-RPC
« on: July 14, 2008, 23:37:12 »
Hi,

I'trying to get agents pause detailed informations via' XML-RPC queries and I'm not able to find those informations
in  QM.stats blocks.
Is it possibile to get the same informations available via standard queuemetrics interface in agents stats page?

I need to collect in a single web page per day and per agents detailed information about pause begin, end and reason.

Thanks in advance.

   ---F.



QueueMetrics

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Re: Pause Details via XML-RPC
« Reply #1 on: July 22, 2008, 09:28:28 »
Can you point out where exactly is the information you need in QM?