« previous next »
Pages: [1]

Author Topic: Agent whin incoming call do not appears  (Read 1866 times)

Saúl Ortega

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
    • View Profile
Agent whin incoming call do not appears
« on: July 06, 2013, 00:06:18 »


Why the agent Juan does not apperas in registered agents? He is in queue 6666, he received a call from this queue.

This occurs sometimes, not always.
Logged

QueueMetrics

  • Loway
  • Hero Member
  • *
  • Posts: 2999
  • Karma: 39
    • View Profile
    • QueueMetrics
Re: Agent whin incoming call do not appears
« Reply #1 on: July 15, 2013, 18:16:39 »
Check what happens on the Asterisk side of things. Try a "show queue".
Logged
Pages: [1]
« previous next »