Author Topic: Button 'Dial' not active in Agent Page (Read 3288 times)

EugeneTM · « **on:** March 26, 2009, 10:44:14 »

Hello!
Pl, advise me, why this button not active?
QM 1.5.1, Asterisk 1.4.24, CentOS 4.7
Thanks!

QueueMetrics · « **Reply #1 on:** March 30, 2009, 12:39:58 »

Because your agent is not logged on.

EugeneTM · « **Reply #2 on:** April 07, 2009, 07:05:20 »

I see on main page after push 'Log on' button:
"Agent/111: Agent is currently logged on"
But the button "Dial" is still not active!

QueueMetrics · « **Reply #3 on:** April 07, 2009, 15:00:35 »

It's turned off either because the agent is not logged in or because it's disabeld in the config files.

EugeneTM · « **Reply #4 on:** April 10, 2009, 09:21:30 »

It's turned off either because the agent is not logged in or because it's disabeld in the config files.

well done!
thanks!

QueueMetrics · « **Reply #5 on:** April 10, 2009, 11:51:08 »

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